Monday, December 14, 2009
Not your father's accountant
I stopped by a prominent outdoor gear store in Seattle yesterday right around closing time. I noticed that the clerk was going through every single one of the days transactions by hand. I asked him if that's how they did everything? He replied, yes as a matter of fact this is how we process our transactions. I asked if he had every considered a POS software? He told me that due to the nature of selling consignment goods it simply wouldn't work. For the first time in my life I found myself crying out for an accountant. I envisioned some sort of super hero accountant with the ability to leap paperwork in a single bound and make all this go away! Then the real doozy, the clerk mentioned that yes, indeed his father was an accountant. Now THAT really got me thinking. I'm sure all the returns for his company are perfect but what about day to day basic operations of the store? We've talked here about this and I've heard it talked about elsewhere but the conversation evolves slightly. Accountants and bookkeepers are becoming technology experts and de facto time management experts (or even super heros). Imagine if someone had come in and showed this company how installing a POS software and the ability to track consignment goods would save them HOURS of time? Heck, you can even download something right now off of the Intuit Marketplace developed by guys at the IPP! Now let's sync that software with an accounting software and wallah! Paper virtually eliminated and everything shows up at the accountants office ready to go (almost). The more accountants embrace technology change the more valuable they'll become to their customers. Something no one will admit is that accountants are quietly leading a tech revolution on Main Street America.